Solution: Choose Play when iTunes is asking you if you want to play the file or not after you click Convert button. Solution: Please make sure that external drive or Internet is connected to computer while converting.Ĥ) Cause: The rentals cannot be played with iTunes External drive or Internet has been disconnected after the files was added to the program for converting. After that, relaunch iTunes and the program successively.ģ) Cause: The file is from external drive or Internet shares. Then play the video from the beginning with iTunes. Solution: Reset Preferred Video Version in iTunes -> Preferences -> Playback -> Preferred Video Version. And the version added for converting is different from that set in iTunes -> Preferences -> Playback -> Preferred Video Version. Solution: Please authorize the file in iTunes and relaunch iTunes and the program successively.Ģ) Cause: Several versions exist for the file. Please contact us at (replace with before sending e-mails).Ģ) Install and run OS X 10.12 or 10.11 on an external hard driveģ) Revert your macOS to 10.12, which is fully supported by M4VGear for Mac.
If it works well for you, we can help switch the program from Mac version to Windows version, for free. Here are two solutions for you:ġ) Recommended - We advise you to try our Windows version. Solution: Please manually close M4VGear and iTunes, then try to relaunch the program.Ĭurrently the program doesn't support macOS 10.13 High Sierra or above.
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